We're here to help.

General FAQ

 

How do you offer such low prices? What's the catch?

There's no catch or gimmicks. We operate out of unused warehouse space in the back of our distribution center so our overhead is extremely low.

 

We also negotiate truckload savings with our vendors to buy their returns or factory blemished items and pass those savings onto you!

How can I find out about specials, sales, or events?

Follow us on Facebook! It's also a good idea to join our email list. We only send once a week, and it's packed with some of our favorite steals of the week.

What type of payment do you accept?

Cash, major credit cards, and local checks with ID. We can also help you open an account through Wells Fargo so you can take advantage of special financing offers, subject to approved credit.

Do you offer financing options?

You can take advantage of 12 month special financing through Wells Fargo on nearly every item we sell. In some categories, like mattresses, you can get 36 month financing. Financing is subject to credit approval. Apply online here.

Delivery

 

Can I have my purchase delivered?

You can choose our full delivery service that includes an in-home setup and haul away service for a fee. We offer a wide delivery radius-  see our delivery page for complete details.

If you'd rather take your purchase with you or pick it up later, we'll help you load it too. 

Does everything at the Clearance Center qualify for Free Next Day Shipping?

No, only new-in-box items over $250 qualify for free shipping. Our delivery team will drop off your new products in your garage or at your front door for FREE! Think of 'UPS-style' delivery.

What if I want the delivery team to bring my purchase inside my home?

We can do exactly that! Click here for our full delivery service. 

After opening, what if my new-in-box appliance or furniture is damaged or not working correctly?

If you notice any damage or if the appliance is not working properly, call us right away at 309-691-4100.

Product

 

What is your return policy?

All clearance sales are as-is and final. We'll help you inspect your purchase before buying so you're 100% satisfied. 

Are your products new or used?

You'll find both. Our Stock Specials are brand new items normally kept in stock so you can find unbelievable value every day. 

You'll also find returned items, one of a kinds, floor model displays, scratch and dents, and manufacturer blemished items.

When does new stock arrive?

Our inventory is constantly rotating. We maintain a backlog of products so as soon as an item sells, another comes out in its place. This means the warehouse is always packed wall-to-wall with deals!

Welcome to our website! As we have the ability to list over one million items on our web site (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our web site. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (309) 691-4100 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our web site, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire. It's easy.

Contact Us

1203 E. Marietta Ave

Peoria Heights, IL 61616

Tel: 309-643-6011

clearance@shermansnow.com 

© 2020 by Sherman's Inc.